At 3patte, your privacy is not an afterthought — it is built into the foundation of how we operate. This Privacy Policy explains in clear terms what personal data we collect from Pakistani players, how we use it, who we may share it with, and what rights you have at every step of your journey on Pakistan's most exciting online gaming platform.
Six guiding principles that shape every data decision we make at 3patte — from registration to withdrawal.
All data transmitted between your device and 3patte is protected by 256-bit SSL encryption. Your CNIC details, payment information, and account credentials are never sent or stored in plain text.
3patte does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data stays within the 3patte ecosystem and its trusted operational partners only.
We only collect the data that is genuinely necessary to operate your account, process your PKR transactions, verify your identity under KYC, and keep the platform secure. Nothing more.
3patte does not hold your data indefinitely. Each data category has a defined retention period aligned with our legal obligations under AML regulations and international gaming licence requirements.
Pakistani players on 3patte have the right to access, correct, and request deletion of their personal data at any time. Submit a request to our support team and we will respond within the required timeframe.
All data processing at 3patte is conducted in accordance with the requirements of our international gaming licence, including AML/CFT obligations and player protection standards mandated by our licensing authority.
This Privacy Policy ("Policy") is published by 3patte ("we", "us", "our"), the operator of the online gaming platform available at 3patte.bet (the "Platform"). This Policy applies to all players and visitors who access or use the Platform, including Pakistani users accessing the Platform from Karachi, Lahore, Islamabad, Faisalabad, and all other cities across Pakistan.
By creating a 3patte account or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated into, and forms part of, the 3patte Terms & Conditions.
3patte is committed to protecting the privacy of every player on the Platform. We process personal data in a lawful, fair, and transparent manner, and only to the extent necessary for the purposes described in this Policy. We do not process data in a way that is incompatible with the purposes for which it was originally collected.
Plain Language Commitment: We have written this Privacy Policy in plain, readable English so that Pakistani players can understand exactly how their data is handled. If any section is unclear, contact our support team at [email protected] before registering.
3patte collects the following categories of personal data from players and Platform visitors. The specific data points collected may vary depending on your level of account verification and the products you use on the Platform.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, scanned CNIC image | Mandatory |
| Contact Data | Email address, Pakistani mobile number, city of residence | Mandatory |
| Financial Data | JazzCash / EasyPaisa / HBL / UBL / Meezan account details, deposit and withdrawal history, PKR balance | Mandatory |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic |
| Usage Data | Games played, betting history, bonus activations, session duration | Automatic |
| Communications Data | Support chat transcripts, emails sent to 3patte, complaint records | As applicable |
| Responsible Gaming Data | Deposit limit settings, self-exclusion requests, cooling-off activations | As applicable |
3patte does not collect any special categories of sensitive personal data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) unless you voluntarily disclose such information during a support interaction, in which case it will be treated with the highest level of confidentiality and deleted once your query is resolved.
3patte collects personal data through the following channels and mechanisms:
Accuracy Obligation: You are responsible for ensuring that the personal data you provide to 3patte is accurate and up to date. Providing false information — particularly during KYC — is a violation of our Terms & Conditions and may result in account suspension and reporting to the relevant authorities.
3patte processes your personal data only for the following defined purposes. We do not use your data for purposes that are incompatible with those listed below without first obtaining your explicit consent:
3patte processes personal data on the following legal bases:
3patte does not sell your personal data. We may share your data with third parties only in the following limited circumstances, and only to the extent necessary for the specific purpose:
No Data Sales: 3patte has never sold player data to third-party advertisers, data brokers, or marketing agencies, and we have no intention of doing so. Your gaming activity and financial data are strictly confidential.
All third-party service providers engaged by 3patte are required to process personal data only on documented instructions from 3patte, to implement appropriate technical and organisational security measures, and to adhere to confidentiality obligations consistent with this Policy.
3patte retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC documents | 5 years after account closure | AML/CFT legal obligation |
| Financial transaction records | 5 years after transaction date | AML/CFT legal obligation |
| Betting & gaming history | 3 years after account closure | Licence requirement |
| Support & complaint records | 3 years after resolution | Legitimate interests / legal claims |
| Marketing consent records | Until consent withdrawn + 1 year | Consent accountability |
| Technical & log data | 12 months rolling | Security & fraud prevention |
| Self-exclusion records | Indefinitely | Responsible gaming obligation |
When retention periods expire, personal data is securely deleted or anonymised in a manner that prevents re-identification. Anonymised, aggregated data may be retained beyond these periods for statistical and service improvement purposes, as it no longer constitutes personal data.
3patte implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security infrastructure includes:
Your Responsibility: While 3patte takes every reasonable measure to protect your data, you are responsible for keeping your login credentials and account password confidential. 3patte will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact our support team immediately and we will act without delay.
3patte uses cookies and similar tracking technologies on the Platform to ensure its correct operation, enhance your experience, and support our security and fraud prevention obligations. The following types of cookies are used:
You may control cookie settings through your browser preferences. Blocking strictly necessary cookies will impair the Platform's core functionality. Blocking other cookie categories will not prevent you from using the Platform but may reduce your experience quality.
3patte does not use third-party advertising cookies or allow advertising networks to place tracking cookies on the Platform.
As a 3patte player, you have the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] with your registered account ID. We will respond within 30 days of receiving a valid request.
These rights are yours — not requests for favours. Submit any request to our support team and we will respond within 30 days.
You have the right to request a copy of all personal data 3patte holds about you, along with information about how it is being processed and for what purpose.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Identity data corrections require supporting CNIC documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected. Note that data subject to legal retention obligations (e.g., AML records) cannot be erased early.
You have the right to request that 3patte restricts the processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests, including profiling for responsible gaming monitoring. You also have an absolute right to object to processing for direct marketing purposes.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time through your account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.
If you believe 3patte has processed your personal data unlawfully, you have the right to lodge a complaint with the supervisory authority in the jurisdiction where the alleged infringement occurred.
3patte is strictly an adult platform. The Platform is intended solely for players who are 21 years of age or older. 3patte does not knowingly collect or process personal data from individuals under 21 years of age.
Our mandatory CNIC-based KYC verification process is designed to confirm that every registered player meets the 21+ age requirement before any real-money gaming activity is permitted. If 3patte discovers that a player account was created by or on behalf of an individual under the age of 21, the account will be immediately suspended, all funds will be handled in accordance with our Terms & Conditions, and all personal data associated with that account will be deleted as soon as the legal process allows.
Parental Controls: If you are a parent or guardian in Pakistan and believe that a minor in your household has accessed 3patte, please contact us immediately at [email protected]. We will investigate and act without delay.
As an internationally licensed gaming operator, 3patte may transfer personal data to, and process it in, countries outside of Pakistan. This includes transfers to our licensing jurisdiction's servers, KYC partner infrastructure, and game provider systems hosted in various jurisdictions.
Where personal data is transferred internationally, 3patte ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. These safeguards may include:
By using the 3patte Platform, you acknowledge and consent to these international data transfers to the extent that they are necessary for the delivery of our gaming services to Pakistani players.
3patte reserves the right to update or amend this Privacy Policy at any time. Any material changes — i.e., changes that affect the nature of data we collect, the purposes for which we use it, or your rights — will be communicated to registered players via email to their registered address and/or a prominent notice on the Platform at least 14 days before the changes take effect.
Non-material changes (such as formatting corrections or clarifications that do not alter the substance of this Policy) may be made without prior notice. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.
Your continued use of the Platform after a revised Privacy Policy takes effect constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should cease using the Platform and contact our support team to close your account.
Stay Informed: We recommend reviewing this Privacy Policy periodically — particularly before each PSL season when promotional activity on the Platform is highest and additional data processing for bonus eligibility verification may apply.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 3patte, please contact our support team through the following channels:
When submitting a data subject rights request, please include your registered account ID, a brief description of your request, and — where identity verification is required — a copy of your CNIC to allow us to process your request efficiently.
If you are not satisfied with our response to your privacy complaint, you have the right to escalate the matter to the supervisory authority in the jurisdiction where the alleged infringement took place, as specified in your rights under Section 10 of this Policy.
3patte is built on trust. Now that you understand exactly how your personal data is protected, explore Pakistan's most exciting cricket betting, slot games, and live casino — all in PKR.
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